Cancellation Policy
At Tkenpro, we understand that plans can change. If you need to cancel your order, please review the policy below.
Cancellation Timeframe
You may request a cancellation within 1 hour of placing your order.
We process orders quickly, so after this window, it may already be in the processing or shipping phase.
How to Cancel an Order
To cancel your order, email us immediately at contact@tkenpro.shop with:
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Your order number
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A clear request to cancel
Our team will verify the order status and assist you accordingly. If the order is still within the 1-hour window, we’ll proceed with the cancellation.
Refund for Cancelled Orders
If your cancellation is successful, a full refund will be issued to your original payment method.
Refunds typically appear within a few business days, depending on your payment provider.
Late Cancellations
If your order has already been processed or shipped, it cannot be canceled.
In this case, please refer to our Return & Refund Policy to request a return once you receive the item.
Contact Us
For cancellation requests or related inquiries, reach out at contact@tkenpro.shop.
Our support team is here to help during business hours.
Policy Changes
Tkenpro reserves the right to update this policy at any time. Changes take effect immediately upon posting.
Thank you for choosing Tkenpro. We appreciate your understanding and support.